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Q Do you test all your goods before delivery?
A Yes, we have 100% test before delivery.
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Q What is your sample policy?
A We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
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Q Do you test all your goods before delivery?
A Yes, we have 100% test before delivery.
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Q Can you arrange shipment to my forwarder in China?
A Sure, we can ship to your forwarder in China. Please let us know the address.
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Q What about the total price ship to my place?
A Please tell us quantity actually needed, where to ship and your ideal lead time at first. We will estimate and get back to you according to your requirements.
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Q What should I do if I need technical support after the warranty period has expired?
A If you require technical support after the warranty period, you can still contact our technical support team. We offer paid support options for out-of-warranty products.
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Q How do I request warranty service for a product under warranty?
A To request warranty service, please contact our warranty service team with your proof of purchase and product details.
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Q What are the advantages of your products compared with other brands on the market?
A Our company's raw materials are all brand new raw materials provided by large suppliers. We use the latest upgraded version of the chip on the market.
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Q Are you a factory or a traders?
A We are factory. We are a professional manufacturer from China with 14 years of production experience. Own two factories, covering an area of 15,000 square meters and average annual production of 800,000 unit.
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Q What can I customize about my product?
A Support packaging, logo, UI，system and other multi-plan customization Meet the needs of every customer.
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Q What logistics methods will you use to transport goods?
A We support sea transportation, air transportation, land transportation, express delivery and other methods.
We can choose the most suitable logistics method according to customer needs
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Q Does your navigation system support navigation logging?
A Our product supports navigation recording.
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Q Do your products have a warranty period?
A Yes, our products have a one-year warranty.
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Q How do you guarantee the quality of your products?
A The product has passed CE, FCC TS6949 testing. Have a complete QA QC testing process and strictly implements the ISO9001&TS6949 production standard QC detection. We have a one-year quality guarantee for the product.
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Q Are you a car navigation manufacturer?
A Yes, we are a manufacturing factory, we have two own factories covering an area of 15,000 square meters.
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Q Can the main engine install all models?
A With the addition of an outer frame, most of the models on the market can be installed. Models with frame lines can be installed.
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Q What testing processes and certificates do you have for your products?
A CE certificate, Bluetooth certificate. QC and QA, high and low temperature test, vibration test, drop test.
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Q How long is the product warranty period?
A One year.
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Q How many languages are supported?
A Support multi-national languages, basically all languages are supported.
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Q Is there an installation manual?
A There is no uniform, because the installation method of each model is different.
